Your Privacy Is Our Responsibility

This Privacy Policy ("Policy") is a formal statement by 88xb ("we", "us") regarding the handling of personal information belonging to users ("you" or "user") of the 88xb platform. When you visit 88xb's website or use our services, the terms of this Policy apply to your information.

We believe you should have control over your personal information. Please read this Policy in full so you understand what information we collect, why we collect it, and how we keep it secure.

1.1 Information You Provide Directly

When you create an account or use services on 88xb, we may collect the following information:

• Your full name and date of birth (for age verification)
• Email address and contact details
• Mobile number (for payment verification via bKash, Nagad, Rocket, or Upay)
• Payment-related information (transaction records — not full account numbers)
• Identity verification documents (where applicable)
• Records of your conversations with our support team

1.2 Automatically Collected Information

When you use our platform, some information may be collected automatically:

• IP address and device type
• Browser version and operating system
• Time spent on the platform and pages visited
• Information collected through cookies and similar tracking technologies
• Referral source (how you arrived at our site)

88xb uses the information we collect for the following lawful purposes:

2.1 Account Management and Service Delivery

We use your information to create and manage your account, process payments, and deliver all our services smoothly. This includes confirming transactions via bKash, Nagad, Rocket, Upay, and bank transfer.

2.2 Identity and Age Verification

We are required to ensure that only individuals aged 21 or above can participate on our platform. An identity verification process is carried out for this purpose.

2.3 Security and Fraud Prevention

We analyse data to maintain platform security, detect suspicious activity, and prevent fraudulent transactions. This is essential for protecting your account and funds.

2.4 Customer Support

Our 24/7 live chat and email support team can assist you effectively because they have access to your account history. This helps resolve your issues faster.

2.5 Legal Compliance

We are required to maintain certain records to comply with applicable laws and regulations. This includes records of financial transactions.

Cookies and similar technologies are used on the 88xb website to improve your experience.

3.1 Essential Cookies

These cookies are necessary for the core functionality of the website. When you log in or navigate from one page to another, these cookies keep your session active. They cannot be disabled, as the website will not function properly without them.

3.2 Analytical Cookies

These cookies help us understand how users are using our platform. This allows us to improve the quality of our services. The data collected is statistical and not personally identifiable.

3.3 Cookie Controls

You can control or delete most cookies through your browser settings. However, please note that disabling certain cookies may cause some features of the website to stop working properly.

4.1 Service Provider Partners

We work with certain trusted third parties who help us operate our services — such as payment processing providers. Information is shared with these partners only to the extent necessary, and they operate under strict confidentiality obligations.

4.2 Legal Requirements

We may disclose information to meet legal obligations, comply with court orders, or protect our legal rights. Such disclosures are always limited to the minimum amount necessary.

4.3 Business Transfers

If there is a change to 88xb's business structure in the future, user data may form part of the transferred assets. In such a situation, we will notify you in advance and this Policy will be updated.

4.4 Consent-Based Sharing

In any situation beyond those described above, we will obtain your explicit consent before sharing your information with third parties.

88xb has adopted industry-standard technical and organisational measures to ensure the security of your personal information.

5.1 Technical Safeguards

• SSL Encryption: SSL/TLS encryption is used across our entire platform, keeping all data exchanged between your browser and our servers secure.
• Data Encryption: Sensitive data in storage is kept in encrypted form.
• Firewall Protection: Advanced firewall systems are used to prevent unauthorised access.
• Secure Payment Processing: All transactions via bKash, Nagad, Rocket, Upay, and bank transfer are processed through secure channels.

5.2 Organisational Measures

• Only authorised staff are permitted to access user data.
• Staff receive regular training on data protection.
• Audit logs of data access are reviewed regularly.

5.3 Acknowledgement of Limitations

We make every effort to ensure the highest level of security, but no transmission or storage of data over the internet can be guaranteed to be completely secure. You also bear responsibility for keeping your password confidential.

We retain your information only for as long as it is necessary to fulfil the purpose for which it was collected, or as required to meet legal obligations.

6.1 Active Accounts

While your account is active, we retain your full profile information. This is necessary to maintain your service quality and provide an experience tailored to your preferences.

6.2 After Account Closure

Even after an account is closed, we may retain financial transaction records and identity verification documents for a specified period in line with legal requirements. Once that period has passed, the data is securely deleted.

6.3 Data Deletion Requests

You may contact our support team to request deletion of data that falls outside the scope of applicable legal obligations.

As a user of 88xb, you have the following rights regarding your own information:

7.1 Right to Access

You have the right to know what information we hold about you. You can request a copy of this information through our support team at any time.

7.2 Right to Rectification

If the information in your account is incorrect or incomplete, you can request that it be corrected. We will do our best to fulfil this request as quickly as possible.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, due to legal obligations, we may be required to retain some information for a specified period.

7.4 Right to Object to Processing

You have the right to object to certain uses of your information, particularly in the case of direct marketing. We respect such requests.

7.5 How to Exercise Your Rights

To exercise any of the rights above, please contact our support team. We will process your request after verifying your identity.

We operate an age verification process to ensure that only adults can use our platform. If we become aware that we hold information belonging to a minor, it will be deleted immediately and the associated account will be closed.

If you believe a minor is using our platform, please contact us.

88xb reserves the right to update this Privacy Policy from time to time. If any significant changes are made to the Policy, we will notify you in the following ways:

• By publishing a notice on the website.
• By sending a message to your registered email address (where applicable).
• By updating the "Last Updated" date at the top of this page.

If you continue using our services after any changes, you will be considered to have accepted the updated Policy. We therefore recommend that you review this Policy regularly.

88xb believes that responsible gaming and data protection go hand in hand. Information about your gaming behaviour on our platform is collected in part so that we can identify potentially problematic gaming patterns and offer support where needed.

To learn more about responsible gaming, visit our Responsible Gaming page.